Shipping policy
Shipping Policy
At Ash Scent (Ashscentpk), we aim to deliver your order quickly and safely across Pakistan.
Shipping Coverage
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We deliver nationwide across Pakistan
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Remote areas may require additional delivery time
Order Processing Time
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Orders are processed within 1–2 working days
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Orders placed on weekends or public holidays are processed on the next working day
Delivery Time
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Major cities: 2–4 working days
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Other cities / remote areas: 3–6 working days
Delivery times are estimates and may vary due to courier delays, weather, or unforeseen circumstances.
Shipping Charges
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Shipping charges (if any) are clearly shown at checkout
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Charges may vary based on location and order size
Cash on Delivery (COD)
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COD is available across Pakistan
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Please ensure availability at the delivery address
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Refusal of COD orders without valid reason may result in future order restrictions
Incorrect Address / Failed Delivery
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Customers are responsible for providing a complete and accurate address
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If a delivery fails due to incorrect details or unavailability, re-delivery charges may apply
Damaged or Missing Items
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If your order arrives damaged, leaked, or incomplete, contact us within 24 hours of delivery
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Share clear photos or videos for verification
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Approved cases are handled as per our Refund & Return Policy
Delays Beyond Our Control
Ash Scent is not responsible for delays caused by:
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Courier company issues
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Natural disasters
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Government restrictions or strikes
Contact Information
📧 Email: ashscentpk@gmail.com
📱 WhatsApp: +92 3342562259